Installshield 11 Pro Serial Number

I signed up for an account without entering Account ID and Product ID, which is required to open a support case. No one here has a clue about an "order confirmation email", which apparently is the source of this information. I do have a serial number/order number, activation code, fulfillment ID, and Reference Number. I would really like to open a support case. How can I do that?

Reactivation of the product occurs periodically without any interaction on your part. Several weeks before reactivation is required, the activation wizard sends a reactivation request for your serial number to the activation server silently (that is, without displaying any user interface). The server receives the reactivation request, and it validates the request. If the reactivation request is valid, the server automatically notifies the activation wizard about the status, enabling the wizard to reactivate InstallShield for you.If reactivation cannot be automatically performed when needed (for example, if you do not have an Internet connection), the activation wizard is displayed when you launch InstallShield. At that point, the activation wizard lets you reactivate InstallShield using the same wizard that is used for activation. The wizard first attempts an online reactivation. If online reactivation is unsuccessful, the wizard enables you to use the offline method. The offline activation process for reactivation is the same as that for activation.

When you start Microsoft Windows, other software may start automatically together with the operating system. These programs and services can include antivirus software and system utilities that may interfere with the game. When you perform a clean startup, you prevent these programs from starting automatically. You must be logged on as an administrator or as a member of the Administrators group to complete this procedure. If the computer is connected to a network, network policy settings may also prevent you from completing this procedure.For more information about how to perform a clean restart, click the following article number to view the article in the Microsoft Knowledge Base:

Serial numbers have a primary language associated with them. The serial number you are using doesn't match the language of the application. The primary language of the serial number is noted in the error.

The Primary language is the non-English language of the serial number. All Acrobat serial numbers support US English by default. For US English serial numbers, English is the primary language and the only language supported.

As a digital rights management security measure, Dragon NaturallySpeaking (DNS) requires that you enter a unique serial code before you can begin using it. Nuance, the publisher of Dragon NaturallySpeaking, sends out an email message that contains a serial number after your DNS purchase. If you want to reinstall Dragon NaturallySpeaking at a later time but cannot find the email containing the serial number, you can either find it online using your Dragon NaturallySpeaking order number or locate it within your DNS About screen or installation directory.

You can find your Dragon NaturallySpeaking serial code by checking the About screen of your DNS installation. Open Dragon NaturallySpeaking, right-click the DNS icon on the system tray, point to "Help" and then click "About NaturallySpeaking." The splash screen that displays should list your DNS serial code. Click anywhere within the splash screen to exit it.

If you cannot access your Dragon NaturallySpeaking About screen due to corrupted installation files, you can check the DNS installation directory for your serial code. Visit the "Program Files" or "Program Files (x86)" folder on your system partition and then double-click the "Nuance," "NaturallySpeaking12" and "Ereg" folders. Double-click the file labeled "Ereg.ini" and then check next to Ser_Num to find the serial code.

I forked over $9.95 to Nuance support who stated that my registration number is for DNS 9.0. However, the Nuance registration page for my personal e-mail address shows the registration number correctly with 10.0. Oh well.

Registration with Nuance doesn't have anything to do with activating the software, and in fact isn't necessary for doing so. Anytime you install and activate the program on whatever computer, you should succeed, provided that you are using the correct serial number and haven't run out of your 10 activations per serial number that you are alloted. Given the above, if an errror is returned, there is either something wrong with the connection to the Nuance server, or you might have made a mistake when entering the serial number. Please keep in mind that Nuance doesn't use the letter "O", but the digit "0" (zero) instead, which is very easy to confuse, and quite often the case.

If the Origin or OriginPro software has been installed on your computer with an incorrect serial number or you have upgraded from Origin to OriginPro, you can correct/change your installed serial number as follows:

MyRegisterUserEx displays a dialog box similar to SdRegisterUserEx, but the Next buttonwill only be enabled if a valid serial number is entered. A sample validationfunction is included, but you should write your own, either as InstallShield scriptfunction, or in a custom DLL.A function to Generate a Per-User Serial Numbercan be found in the string functions section.

Acrobat Professional and Standard are delivered as a single installer. Product behavior and features become enabled based on the entitlements granted by the licensing methodology (a user ID or serial number).

Admins who configure machines that have been purchased from vendors with Acrobat preinstalled may not be able to use a single image across multiple machines. This is true when vendors provide machines with unique retail activation serial numbers rather than a single volume licensing serial number

For example, in the past the Dell factory preinstalled Acrobat Standard with a volume licensing serial number. Dell is now providing Acrobat XI Standard via their cloud distribution method (Dell Digital Delivery) retail activation serial numbers. These machines cannot be used to create an image that can be used on other machines.

The top certificate in the chain is the root certificate and the bottom certificate is the signing certificate. If only a single certificate is in the chain, the signing certificate is also its own root certificate. You can determine the serial number for each certificate that you then use with Certutil:

If you decide to register TwinCAT, you must now enter the Key. You must obtain this register key directly from Beckhoff Automation. The Telephone number is in the dialog box. In order to compute the registration number, the System ID must be given. The System ID is shown in the dialog box.

0 Success. -1 General error. -2 Invalid mode. -3 Required data not found in the Setup.iss file. -4 Not enough memory available. -5 File does not exist. -6 Cannot write to the response file. -7 Unable to write to the log file. -8 Invalid path to the InstallShield Silent response file. -9 Not a valid list type (string or number). -10 Data type is invalid. -11 Unknown error during setup. -12 Dialog boxes are out of order. -51 Cannot create the specified folder. -52 Cannot access the specified file or folder. -53 Invalid option selected.

Hello,You can package up your app using the package and deployment wizard, and build and MSI for the Crystal merge modules. You should be ok with just our merge modules. The other items are probably not required unless you're using something from them specifically.For testing I've often just compiled my VB6 EXE and copied it to a machine where I've run my RDC MSI deployment package. If you're using other components that need to be distributed you'll have to add them to your package as well.I hope this helps!Dan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6178266,\"creationDate\":1246390743000,\"activeRevisionId\":7642338,\"lastActivity\":1246390743000,\"parentId\":6178223,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6171898\":{\"rootParentId\":6171898,\"commentsCount\":1,\"comments\":[{\"body\":\"You need to build the deployment project using Wise, InstallShield, MS Visual Installer, etc. See [this| -Versionspre8.0.xto12.0] wiki for more details.\\n\\n\\nLudek\",\"author\":{\"username\":\"ludek.uher\",\"displayName\":\"Ludek Uher\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":false,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6172166,\"creationDate\":1246302180000,\"activeRevisionId\":7637482,\"lastActivity\":1246302180000,\"parentId\":6171898,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6189064\":{\"rootParentId\":6189064,\"commentsCount\":1,\"comments\":[{\"body\":\"Hello,\\n\\nI don't believe that's the free Visual Studios Installer 1.1 package. I'm not sure what it is. All of the links to the VSI 1.1 file on Microsoft's site are broken - even when searching on Microsoft's site, and looking at their Kbase articles. I'm guessing they really retired it. Since I dont' believe you're using VS Installer 1.1 I think this is why you're seeing the message you are seeing.\\n\\nYou might want to try getting Installshield Express, Wise Installer, or another Installer program. Installshield and Wise both used to offer free versions, but they wouldn't let you configure the merge modules. The ORCA edit should take care of it though.\\n\\nThere's an [RDC and Wise Installer Deployment| =/library/uuid/3031e75d-ca1d-2b10-d889-b1d6347c648d&overridelayout=true] document on the SAP support site.\\n\\nThere's also an [RDC and Installshield 8 Deployment| =/library/uuid/708a8d1e-ca1d-2b10-2491-dd436543069b&overridelayout=true] document on the SAP support site.\\n\\nBoth of these documents are old, and haven't been updated to any newer versions of Wise Installer or Installshield. They can act as a guide in helping you use them if you're able to find a free, express version.\\n\\nIf you have a copy of Visual Studios (VS2002, VS2003, VS2005, or VS2008) you can make a deployment package there as well. The steps are essentially the same.\\n\\nI hope this helps!\\n\\nDan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6189754,\"creationDate\":1246561833000,\"activeRevisionId\":7651547,\"lastActivity\":1246561833000,\"parentId\":6189064,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6177988\":{\"rootParentId\":6177988,\"commentsCount\":1,\"comments\":[{\"body\":\"Hello,\\n\\nIt sounds like you're on the right track. The ORCA step is usually what trips people up when they're using Visual Studios Installer 1.1. Let's back up a bit.\\n\\n - If you've upgraded to CR XI R2 you should be using CR XI R2 RDC merge modules.\\n - If you're using the merge modules that came with the install you should download the current version from the support site.\\n\\nYou can get current RDC merge modules from the Business Objects Support [Software Downloads| -ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm] page.\\n\\nFilter to:\\n\\nSoftware Product - Crystal Reports\\nProduct Version - Crystal Reports XI Release 2\\nSoftware Type - Utility\\n\\nDownload the Crystal Reports XI Release 2 - FP 5.2 RDC Merge Modules to get the latest version. There are slightly earlier versions as well.\\n\\nTest building your installer with these merge modules, and be sure to use ORCA again on the Licensing MSM before adding it to Visual Studios Installer.\\n\\nSincerely,\\n\\nDan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6178081,\"creationDate\":1246385488000,\"activeRevisionId\":7642190,\"lastActivity\":1246385488000,\"parentId\":6177988,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6164469\":{\"rootParentId\":6164469,\"commentsCount\":2,\"comments\":[{\"body\":\"Hello,You have it straight. You need a developer edition of Crystal Reports for application development. The Professional is not a development level product. It's been this way since before Crystal 8.5.You can use CR XI (v11.0) Developer or CR XI R2 (v11.5) Developer. The application development components that work with VB6 have been retired with the release of CR2008, so CR2008 will not work.Good luck!Dan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6164529,\"creationDate\":1246044044000,\"activeRevisionId\":7631355,\"lastActivity\":1246044349000,\"parentId\":6164485,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6182416\":{\"rootParentId\":6182416,\"commentsCount\":2,\"comments\":[{\"body\":\"Hello,And to follow up on report distribution... Since you're loading the report from a path you'll have to distribute them with one of our packages.Dan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6188557,\"creationDate\":1246542410000,\"activeRevisionId\":7650595,\"lastActivity\":1246542410000,\"parentId\":6182416,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6178433\":{\"rootParentId\":6178433,\"commentsCount\":1,\"comments\":[{\"body\":\"Hello, If you are using DSRs (embedded reports) in your application then these files will be compiled into the EXE when you compile the application. You shouldn't need to distribute them separately (same for the DCA and DSX files). If you're loading your reports from a file path then you'll need to distribute the reports so that the application can find them in the path that you've written into your application. I'm not sure why you're getting an invalid license.msm message. I haven't seen that before. What are the exact names of the merge modules you're using in your installer package? Open Crystal Reports on your development machine. Go to Help > About Crystal Reports. What is the version number near the top of the About screen? There's also an edition description listed with the product number. What does it say? What version of the Craxdrt.dll and crviewer.dll have you referenced in your application? Did you update these components in your VB IDE to the XI R2 (v11.5) version? Sincerely, Dan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6181776,\"creationDate\":1246451848000,\"activeRevisionId\":7645125,\"lastActivity\":1246451848000,\"parentId\":6178433,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6654074\":{\"rootParentId\":6654074,\"commentsCount\":1,\"comments\":[{\"body\":\"Phone sales and ask them to get you CR XI r2 keycode - if you have CR XI r2 (11.5.x) installed. Ph; 1-800-677-7271 Ludek\",\"author\":{\"username\":\"ludek.uher\",\"displayName\":\"Ludek Uher\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":false,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6658042,\"creationDate\":1256654555000,\"activeRevisionId\":8026510,\"lastActivity\":1256654555000,\"parentId\":6654074,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]}}"); const simplifiedQuestionView = JSON.parse("true"); (function() { window.pageContext = mergeDeep(pageContext, { question: { id: 6164280, plug: "vb6-app-won't-run-cr-11-reports", votes: 0, questionTitle: "VB6 app won\'t run CR 11 reports", isClosed: false, isLocked: false, isRedirected: false, redirectedFromTitle: "", redirectedFromId: "", closedStatusData: JSON.parse("{}"), userVoted: false, relations: JSON.parse("{\"canClose\":false,\"canUnredirect\":false,\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"canReopen\":false,\"type\":\"question\",\"canVoteUpOrCancel\":false,\"canViewRevisions\":true,\"canUnlock\":false,\"reported\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canCancelReport\":false,\"canComment\":true,\"isCurrentUserAuthor\":false,\"canViewReports\":false}"), isQuestionAccepted: true }, childToViewInfo: { id: "" }, comments: JSON.parse("{\"6178223\":{\"rootParentId\":6178223,\"commentsCount\":1,\"comments\":[{\"body\":\"Hello,You can package up your app using the package and deployment wizard, and build and MSI for the Crystal merge modules. You should be ok with just our merge modules. The other items are probably not required unless you're using something from them specifically.For testing I've often just compiled my VB6 EXE and copied it to a machine where I've run my RDC MSI deployment package. If you're using other components that need to be distributed you'll have to add them to your package as well.I hope this helps!Dan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6178266,\"creationDate\":1246390743000,\"activeRevisionId\":7642338,\"lastActivity\":1246390743000,\"parentId\":6178223,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6171898\":{\"rootParentId\":6171898,\"commentsCount\":1,\"comments\":[{\"body\":\"You need to build the deployment project using Wise, InstallShield, MS Visual Installer, etc. See [this| -Versionspre8.0.xto12.0] wiki for more details.\\n\\n\\nLudek\",\"author\":{\"username\":\"ludek.uher\",\"displayName\":\"Ludek Uher\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":false,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6172166,\"creationDate\":1246302180000,\"activeRevisionId\":7637482,\"lastActivity\":1246302180000,\"parentId\":6171898,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6189064\":{\"rootParentId\":6189064,\"commentsCount\":1,\"comments\":[{\"body\":\"Hello,\\n\\nI don't believe that's the free Visual Studios Installer 1.1 package. I'm not sure what it is. All of the links to the VSI 1.1 file on Microsoft's site are broken - even when searching on Microsoft's site, and looking at their Kbase articles. I'm guessing they really retired it. Since I dont' believe you're using VS Installer 1.1 I think this is why you're seeing the message you are seeing.\\n\\nYou might want to try getting Installshield Express, Wise Installer, or another Installer program. Installshield and Wise both used to offer free versions, but they wouldn't let you configure the merge modules. The ORCA edit should take care of it though.\\n\\nThere's an [RDC and Wise Installer Deployment| =/library/uuid/3031e75d-ca1d-2b10-d889-b1d6347c648d&overridelayout=true] document on the SAP support site.\\n\\nThere's also an [RDC and Installshield 8 Deployment| =/library/uuid/708a8d1e-ca1d-2b10-2491-dd436543069b&overridelayout=true] document on the SAP support site.\\n\\nBoth of these documents are old, and haven't been updated to any newer versions of Wise Installer or Installshield. They can act as a guide in helping you use them if you're able to find a free, express version.\\n\\nIf you have a copy of Visual Studios (VS2002, VS2003, VS2005, or VS2008) you can make a deployment package there as well. The steps are essentially the same.\\n\\nI hope this helps!\\n\\nDan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6189754,\"creationDate\":1246561833000,\"activeRevisionId\":7651547,\"lastActivity\":1246561833000,\"parentId\":6189064,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6177988\":{\"rootParentId\":6177988,\"commentsCount\":1,\"comments\":[{\"body\":\"Hello,\\n\\nIt sounds like you're on the right track. The ORCA step is usually what trips people up when they're using Visual Studios Installer 1.1. Let's back up a bit.\\n\\n - If you've upgraded to CR XI R2 you should be using CR XI R2 RDC merge modules.\\n - If you're using the merge modules that came with the install you should download the current version from the support site.\\n\\nYou can get current RDC merge modules from the Business Objects Support [Software Downloads| -ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm] page.\\n\\nFilter to:\\n\\nSoftware Product - Crystal Reports\\nProduct Version - Crystal Reports XI Release 2\\nSoftware Type - Utility\\n\\nDownload the Crystal Reports XI Release 2 - FP 5.2 RDC Merge Modules to get the latest version. There are slightly earlier versions as well.\\n\\nTest building your installer with these merge modules, and be sure to use ORCA again on the Licensing MSM before adding it to Visual Studios Installer.\\n\\nSincerely,\\n\\nDan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6178081,\"creationDate\":1246385488000,\"activeRevisionId\":7642190,\"lastActivity\":1246385488000,\"parentId\":6177988,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6164469\":{\"rootParentId\":6164469,\"commentsCount\":2,\"comments\":[{\"body\":\"Hello,You have it straight. You need a developer edition of Crystal Reports for application development. The Professional is not a development level product. It's been this way since before Crystal 8.5.You can use CR XI (v11.0) Developer or CR XI R2 (v11.5) Developer. The application development components that work with VB6 have been retired with the release of CR2008, so CR2008 will not work.Good luck!Dan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6164529,\"creationDate\":1246044044000,\"activeRevisionId\":7631355,\"lastActivity\":1246044349000,\"parentId\":6164485,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6182416\":{\"rootParentId\":6182416,\"commentsCount\":2,\"comments\":[{\"body\":\"Hello,And to follow up on report distribution... Since you're loading the report from a path you'll have to distribute them with one of our packages.Dan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6188557,\"creationDate\":1246542410000,\"activeRevisionId\":7650595,\"lastActivity\":1246542410000,\"parentId\":6182416,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6178433\":{\"rootParentId\":6178433,\"commentsCount\":1,\"comments\":[{\"body\":\"Hello, If you are using DSRs (embedded reports) in your application then these files will be compiled into the EXE when you compile the application. You shouldn't need to distribute them separately (same for the DCA and DSX files). If you're loading your reports from a file path then you'll need to distribute the reports so that the application can find them in the path that you've written into your application. I'm not sure why you're getting an invalid license.msm message. I haven't seen that before. What are the exact names of the merge modules you're using in your installer package? Open Crystal Reports on your development machine. Go to Help > About Crystal Reports. What is the version number near the top of the About screen? There's also an edition description listed with the product number. What does it say? What version of the Craxdrt.dll and crviewer.dll have you referenced in your application? Did you update these components in your VB IDE to the XI R2 (v11.5) version? Sincerely, Dan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6181776,\"creationDate\":1246451848000,\"activeRevisionId\":7645125,\"lastActivity\":1246451848000,\"parentId\":6178433,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]},\"6654074\":{\"rootParentId\":6654074,\"commentsCount\":1,\"comments\":[{\"body\":\"Phone sales and ask them to get you CR XI r2 keycode - if you have CR XI r2 (11.5.x) installed. Ph; 1-800-677-7271 Ludek\",\"author\":{\"username\":\"ludek.uher\",\"displayName\":\"Ludek Uher\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":false,\"isCurrentUser\":false},\"parentAuthor\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6658042,\"creationDate\":1256654555000,\"activeRevisionId\":8026510,\"lastActivity\":1256654555000,\"parentId\":6654074,\"originalParentId\":6164280,\"likeCount\":0,\"visibility\":\"full\",\"depth\":0,\"attachments\":[],\"canVoteUpOrCancel\":false,\"relations\":{\"canReport\":false,\"visibility\":\"full\",\"canEdit\":false,\"canUseDelete\":false,\"isLiked\":false,\"type\":\"comment\",\"canVoteUpOrCancel\":false,\"canConvertToAnswer\":false,\"canBeModerated\":false,\"canViewRevisions\":false,\"showInReply\":false,\"reported\":false,\"canCancelReport\":false,\"canDelete\":false,\"canVoteDownOrCancel\":false,\"canComment\":false,\"canViewReports\":false,\"isCurrentUserAuthor\":false},\"liked\":false,\"moderatorComment\":false}]}}"), answerPager: { answersCount: 9, page: 1, pageSize: 10, pageCount: 1, sort: "votes" }, answers: JSON.parse("[{\"body\":\"Tried to download VSI 1.1 from the link in Business Objects documentation "Report Designer Component XI - Creating an RDC Distribution Package". That link is broken. Went straight to Microsoft and searched for Visual Studio Installer 1.1 and found this: \\n =5FBBC453-CD04-4562-A66E-5C21436E6F56&displaylang=en \\n \\nSo that's what I downloaded since it's the only thing I coudl find. It is Visual Studio 6 Installer Version 1.1, from it's 'About' page it shows to be version 8426. If this is not the correct installer then where can I get the correct one? \\n \\nBy the way, the error message I'm getting is: "The module ....(fully qualified path here). ...11_5_RDC_License.msm is invalid or the module is being edited."\",\"author\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6189064,\"posted\":1246547750000,\"votes\":1,\"isAccepted\":true,\"isLocked\":false,\"userVoted\":\"\",\"relations\":{\"score\":1,\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"accepted\":true,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false},\"attachments\":[]},{\"body\":\"Hello,Crystal Reports XI Professional edition is not a development level product, so there is no expectation that your application will work on your end user's machine. CR XI Professional does not give access to all the necessary runtime files in a client environment.You stated that you also have CR XI Professional edition. This means you are not licensed to develop an application that processes Crystal Reports at runtime in a VB application.The solution is to get a developer license, and to properly deploy the CR XI runtime files to your end user's machine.Sincerely,Dan Kelleher\",\"author\":{\"username\":\"former.mo.e\",\"displayName\":\"Former Member\",\"groupIcons\":[{\"name\":\"moderator\",\"title\":\"This user is an SAP Moderator\",\"priority\":20},{\"name\":\"employee\",\"title\":\"This user is an SAP Employee\",\"priority\":21}],\"suspended\":true,\"isCurrentUser\":false},\"id\":6164469,\"posted\":1246042874000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":{\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false},\"attachments\":[]},{\"body\":\"OK, I've got CR XI R2 SP4 (purchased and downloaded last Friday). I found some Crystal Developer Help Files and that's got me off to a start, but I've got a question. I've seen it mentioned that you need to use the merge modules and they will be incorporated into the .msi that gets build by the developers project. I'm using VB6 which doesn't build an .msi, it's still uses a setup.exe with a .cab file. Do I need to do anything with merge modules or don't they apply to me because of the old technology I'm using? Thanks for any help.\",\"author\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6171898,\"posted\":1246295068000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":{\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false},\"attachments\":[]},{\"body\":\"I've read the Wiki on creating an RDC Distrubution Package. I'm using the merge modules that came with the CRXI R2 Install, I'm using the free Visual Studio Installer to build my .msi package. I've also read the thread posted by Miko Jortzick back in October of '08, he had a problem creating an .msi because his License merge module was failing. I've loaded ORCA and updated the License.msm, Property Table, PIDKEY property with my License code that I got from the license manager in Crystal 11. Still getting a message that the build fails because of the an invalid license.msm. What am I doing wrong? Remember, I'm not using .NET. Any help would be appreciated.\",\"author\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6177988,\"posted\":1246384136000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":{\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false},\"attachments\":[]},{\"body\":\"Thanks Dan ! I'll give it another shot using your instructions. A few more questions, if you don't mind. \\n1) What do I need to distribute through the .msi installer? e.g. Can I distribute my GUI and compiled program through the VB6 distribution wizard, and then distribute the Crystal stuff through the .msi, or do I have to package everything in the .msi? I know doing it the other way would be a 2-step install process, but I'm supposed to be installing tomorrow and I'm having enough trouble just getting the Crystal merge modules distributed through an .msi. If I don't have to figure out how to distribute the rest of the package through the .msi that would save me time right now. \\n\\n2) If i need to package everything through the .msi, do I add all the files to the .msi that would be listed in the Setup.lst from the VB6 distribution wizard? \\n\\n3) What files need to go into the .msi for the reports that need to be distributed? Only the .dca, .dsr, and .dsx, or do the .rpt's need to get distributed too? \\n\\n4) The 'Creating an RDC Distribution Package' document mentions that there are Microsoft merge modules that also need to be distributed in order for everything to work. It mentions the Atl.dll, the Msvcp60.dll, the Msvcrt.dll, and the Riched20.dll. I've found merge modules for all of those on my development machine except for the Riched20. I also get an error on the Msvcp60.msm when trying to build the .msi Same error as I was getting on the License.msm "Invalid, or it's in use". Any ideas?\\n\\nThanks again.\",\"author\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6178223,\"posted\":1246389470000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":{\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false},\"attachments\":[]},{\"body\":\"Thank again Dan. Your a real help. Sounds like I will be OK with my 2 step install approach. I have followed your instructions and downloaded the latest merge modules. edited the license.MSM with Orca to plug in my license Key in the Property/PIDKEY entry. Then save the file and exit ORCA. Created new visual studio installer project, added the merge files, and then attempted a build. Still getting message that it's an invalid license.msm or it's being edited. Can't figure out what I'm doing wrong. Any ideas? Also, what about question 3 from my last post. Which files need to be distributed for reports? DCA, DSR, and DSX only or also the rpt's. I would assume these need to be distributed through the MSI package.\",\"author\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6178433,\"posted\":1246395490000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":{\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false},\"attachments\":[]},{\"body\":\"Thanks again Dan,\\n\\nIn reply to your questions:\\n\\nI am loading my reports from a file path. So what gets distributed to that path, just the .rpt's and if so I would then assume I can distrubute them from the VB6 distribution package. \\n\\nMerge module names are: CrystalReports11_5_RDC_License.msm originally dated 3/13/2009 but now dated yesterday after I modified PIDKey; CrystalReports11_5_RDC_Reportengine.msm dated 03/13/2009; and the CrystalReports11_5_RDC_Runtime.msm also dated 03/13/2009. \\n\\nFrom the Crystal Reports; Help; About Crystal screen: CR Developer; Product Type: Full Product Version: 11.5.10.1263\\n\\nThe Craxdrt.dll and crveiwer.dll in my app are probably still from my CR Professional Full license, but I haven't even gotten that far. I'm just trying to build the .msi that distributes the merge modules. Since I have a Professional Full License and a Developer Full license residing side-by-side on my machine, how do I know which CRaxdrt and crviewer to reference?\",\"author\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6182416,\"posted\":1246459190000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":{\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false},\"attachments\":[]},{\"body\":\"Dan (and anyone else reading this post because they can't get CRXI Developer working with VB6.)\\n\\nI ended up paying for a single indicent support session, but here's the solution. \\n\\nWhen I purchased CRXI r2 SP4 Full Developer from the Business Objects e-store (Digital River) I was given a keycode that starts with the letter 'B' to activate and register my product. After talking with the tech I found out that the 'B' keycode is an R1 keycode, not an R2 keycode, and although I could create reports, etc. there was no way that the 'B' keycode would allow me to build the distribution package. I needed to obtain an R2 keycode which shoulld start with the letter 'C'. I also needed to download the correct merge modules for the version of Crystal Developer that I had installed. After some jerking around with your Sales Dept. (who downgraded me to R1 because they said I had a valid R1 keycode, but I still couldn't get it to work) they finally got me an R2 keycode. I then reinstalled R2. I also had to have the most recent merge modules (the ones I downloaded just 1 week earlier would not work). The free Visual Studio 6 installer downloaded from Microsoft works fine for building the .msi installer file and ORCA worked fine for editing the merge modules to incorporate my CR developers keycode. \\nSo the bottom line is: you must have all the Business Objects elements synchronized perfectly or you won't be able to build a distribution package. By Business Objects elements I mean: the version of CR Developer matches to the version of the merge modules and you have to have a correctly matched keycode from Business Objects. Can't for the life of me figure out why they would distribute an invalid keycode with the product, but that's what happened to me. \\n\\nEverything is working fine now, thanks for all your help Dan, and BTW, the tech support guy Jonathan was phenomenal. Knew right away what was wrong and what needed to be done to fix it. The extended time required to fix all this falls back on the B/O Sales Dept. who distributed an invalid keycode in the first place and then balked at getting me a correct keycode.\\n\\nEdited by: graywolf on Jul 20, 2009 6:39 PM\",\"author\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6264564,\"posted\":1248107892000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":{\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false},\"attachments\":[]},{\"body\":\"Hi graywolf,\\n\\n\\nI also faced this problem like you. But unfortunately i'm haven't solve it yet. \\nCan you please list down simple step by step to solve this problem. Cause i'm a bit confuse of these Post, not sure which one i should follow.\\n\\n\\nThanks.\",\"author\":{\"username\":\"former.member\",\"displayName\":\"Former Member\",\"groupIcons\":[],\"suspended\":true,\"isCurrentUser\":false},\"id\":6654074,\"posted\":1256604288000,\"votes\":0,\"isAccepted\":false,\"isLocked\":false,\"userVoted\":\"\",\"relations\":{\"canCancelAccept\":false,\"canUnlock\":false,\"canUseDelete\":false,\"canVoteDownOrCancel\":false,\"canLock\":false,\"canAccept\":false,\"type\":\"answer\",\"canVoteUpOrCancel\":false,\"isCurrentUserAuthor\":false},\"attachments\":[]}]"), answerForm: { formAction: "/answers/6164280/post.json", textareaName: "body", textareaErrors: "", isAttachmentsEnabled: true, answerEditorialGuideline: { title: "Before answering", content: "You should only submit an answer when you are proposing a solution to the poster\'s problem. 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